Medical & Healthcare Answering Services
Improve the patient experience, increase staff productivity, and enhance your practice’s communication with Answering Service One. We’ve built our services and features specifically to help save on your bottom line with a focus on measurable, high-impact results.
With 50 years of combined industry experience, see how our boutique approach to answering services are custom-built to meet the specific needs of your practice.
Our Services
A medical answering service should be doing far more than just answering your phone when your office is closed. From encrypted SMS messaging, appointment setting,
to nurse triage services, see what
Answering Service One has to offer.
Top Features
Attention to details matter. Answering Service One’s commitment to the features modern medical practices need ensures that we deliver the best patient-doctor communication experience possible.
Who We Serve
Calling yourself a boutique answering service means that solutions must be driven by the custom requirements of their practices served. See the types of medical, hospitalist, and healthcare practitioners we serve on a daily basis.
Our Services
Top Features
No matter what, we have the tools to continue to partner with and support your medical operations by answering the phone or by providing a more robust package of services like appointment setting, nurse triage, appointment confirmations, and more.
Answering Service One is here to amplify your operations at a fraction of the cost.
Reduced internal abandon from 30% to an average of 5%.
Improved delivery of PHI for a hospitalist group allowing seamless communication to the delivery of consults with better and faster results.
Saved one-third of billable handle time from a previous provider by coupling the use of technology supported by well-trained agents saving our client an average of $0.80 cents per call 35,000 times per month.
Deployed technology and support services to a large organ donor team resulting in reduced call times while gathering mission-critical information to improve procurement times.
Integrated HIPAA compliant tools with large medical practice to save money per transaction while allowing the internal team to function in the same omnichannels – without breaches – while sharing PHI. Implementation of these tools improved the overall patient experience while allowing the physician to share patient details with the administrative team to improve patient record keeping and billing.
Who We Serve
|
|
|
Latest blog post
Answering Service One takes a deep dive into our products, personnel and powerful tools in our weekly publications. We're here to share how to build the most fruitful partnerships with answering services based on actual client experiences, industry info, and trends in business communications.