Technology

Request a FREE Quote

When you consider a telephone answering service for your business, your primary focus is on how professionally and reliably your calls are answered. 
But making sure that your answering service feels like a natural extension of your normal operations depends on more than just a clean script and a friendly voice.

At Answering Service One, we place heavy value on those things but we couple that with industry tools and technology that ensure our agents are able to handle your calls and serve your callers in a positive, efficient, and confidential way.

Secure Text Messaging
Waiting for a report to come through at the end of shift may not be the best way to respond to messages taken from your answering service. miSecure texting ensures that you get your messages immediately while keeping the details of the call private.

miTeamWeb
When using this app-based technology, there’s no need to wait for an end of the day report to see the calls that you missed. Keep an eye on what’s going on in real time, manage on call schedules, and communicate with your team while protecting your callers’ confidentiality.

HIPAA Compliant Integration

When using this app-based technology, there’s no need to wait for an end of the day report to see the calls that you missed. Keep an eye on what’s going on in real time, manage on call schedules, and communicate with your team while protecting your callers’ confidentiality.

Latest blog post

Answering Service One takes a deep dive into our products, personnel and powerful tools in our weekly publications. We're here to share how to build the most fruitful partnerships with answering services based on actual client experiences, industry info, and trends in business communications.

Read More