About Us

We Are Here to Help

With a focus on personalization, flexibility, and innovation in creating solutions that best serve our clients, Answering Service One prides itself on the time it spends in the discovery stages working with each new account. We know there is no one-size-fits-all approach to business and so you can rest assured that we'll adjust your plan until it fits just right.

Answering Services Based in Knoxville, TN

Answering Service One is a woman-owned and operated business owned and operated in the Knoxville area with a tight-knit team that works together to find just the right service plan for your needs. Combining technology solutions, exceptional customer service, and U.S. based agents that handle calls with a great level of professionalism, we provide solutions that serve each client's specific needs and deliver exceptional outcomes.

As part of the ONE Business Solutions family of brands, Answering Service One boasts being part of a legacy in telephone answering service and call centers that spans over four decades. Having worked successfully with a wide range of industries, our experience covers every field, including healthcare, property management, plumbing, HVAC, and more.

Operating 24/7/365, Answering Service One is positioned to augment your normal hours of operation, provide after-hours coverage, or a hybrid of the two. With additional service offerings including outbound calling, appointment setting, nurse triage, appointment scheduling, and beyond, Answering Service One will complement your existing operations and become an invaluable extension of your central operations.