Careers
Outbound Agent - Job Description
While these times are uncertain, Answering Service One is on solid ground, still growing and putting our Team FIRST. We are a 24/7/365 call center/answering service and we are looking to add some amazing talent to our team. We have multiple open spots with varying shifts.
Duties & Responsibilities
- Answer inbound calls and make outbound calls as needed
- Maintain confidential information in accordance with state and federal regulations
- Obtain caller information by answering telephone calls and verifying all information gathered
- Work in a team environment
- Be able to multi-task
- Have high attention to detail
- Other duties as assigned
Qualifications
- High School Diploma or equivalent
- Basic computer and typing/keyboarding skills
- Type 30 WPM
- 1-3 years’ experience preferred in a customer service or call center setting
- Must be reliable, punctual, and professional
- Must be able to read and adhere to scripting
- Must be fluent in English (written and spoken) Bilingual (Spanish) a plus
Must have the ability to follow written and verbal instruction - Must be able to pass a Drug Screening and Background Check
- Must have clear and professional verbal communication skills
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour
Inbound Agent - Job Description
While these times are uncertain, Answering Service One is on solid ground, still growing and putting our Team FIRST. We are a 24/7/365 call center/answering service and we are looking to add some amazing talent to our team. We've got multiple open spots with varying shifts, so if you are a detail-oriented, attention to detail master and someone that is always on time and on top of your game, APPLY TODAY!
Duties & Responsibilities
- Answer inbound calls and make outbound calls as needed
- Maintain confidential information in accordance with state and federal regulations
- Obtain caller information by answering telephone calls and verifying all information gathered
- Work in a team environment
- Be able to multi-task
- Have high attention to detail
- Other duties as assigned
Qualifications
- High School Diploma or equivalent
- Basic computer and typing/keyboarding skills
- Type 30 WPM
- 1-3 years’ experience preferred in a customer service or call center setting
- Must be reliable, punctual, and professional
- Must be able to read and adhere to scripting
- Must be fluent in English (written and spoken) Bilingual (Spanish) a plus
- Must have the ability to follow written and verbal instruction
- Must be able to pass a Drug Screening and Background Check
- Must have clear and professional verbal communication skills
Job Types: Full-time, Part-time
Pay: $11.00 - $14.00 per hour