FAIRFAX, VIRGINIA – February 1, 2021 – Call Center Sales Pro (CCSP), a leading U.S.-based consultancy and provider that specializes in telephone answering service, call center and BPO solutions, is pleased to announce the honor of a 2021 Bronze Stevie® Award in the Contact Center Manager of the Year...

Brooke Hiam, owner of Glendale Bakery, specializes in special occasion cakes. When you walk in you see a beautiful display case filled with wedding cakes. Nearby sits a photo album of more elaborate, one-of-a-kind creations.

Her shop is always busy. She has managed to develop her passion for creating...

Being a contractor is a hard business. There’s constant pressure to complete your current jobs on schedule. But at the same time, you must get future work lined up, so you and your workers don’t end up with nothing to do. However, it’s hard to do both things well.

That’s why you need help. You need a...