07.12.20 01:59 PM Comment(s) By Brandon


SEYMOUR, TN, December 1, 2020—Seymour-based Call Center Sales Pro announces today, as part of its strategic expansion, the hiring of an additional thirty full time roles as it adds a new major medical client to its service.


At a time when workforce numbers affirm job loss is increasing statewide - 93 Tennessee counties reported increasing unemployment benefit claims in October 2020 - the state is currently exceeding national unemployment figures.


"Our company is working hard to continue to offer new employment opportunities in our region," said Call Center Sales Pro CEO Janet Livingston. "We've seen our client's suffer through COVID-19 economic catastrophe. Being part of the solution in Sevier county — only one of two counties that has decreased unemployment across the state — is a huge win for us," Livingston said. 


Qualified candidates will be hired as dedicated-account agents and trained in a COVID-compliant facility to help connect Americans around the country to primary care from a leading telehealth provider.


"The scope of work for our new client underscores the surging demand for new models of accessible healthcare as Americans are asked to limit outings as much as possible," Livingston said.


Call Center Sales Pro works with a variety of business verticals, and as its primary work, delivers an essential service to support outsourced call care and answering service solutions to the medical industry. The company is increasing its footprint as an East Tennessee employer, and has seamlessly transitioned to a COVID-compliant working infrastructure.


Call Center Sales Pro is among the top quarter of Inc. 5000's 2020 fastest growing companies in America and is the 2020 winner of the Women's Business Excellence Pinnacle Award from the the Knoxville Area Chamber of Commerce. The company relocated to Seymour five years ago, opening a call center campus and bringing jobs to support its national family of answering service brands to the East Tennessee region.


Call Center Sales Pro promises new hires will receive excellent benefits, a fixed full time schedule, monthly employee contests, and educational opportunities to advance as a call center industry professional.


"We want to give people who have become a statistic of this pandemic hope that there are new opportunities rising from the disaster. While we've adjusted our environment to keep employees well, our clients are promoting new products that also support community health and safety. To give a second chance to those who've been left behind is our privilege. We look forward to bringing a new group into our company," Livingston said. 

For more information, please visit our employment listing at:

Call Center Sales Pro (CCSP) is the headquarters of a suite of US-based business solutions including telephone answering service, healthcare call centers, outsource call centers, business process outsourcing (BPO), nurse triage, appointment scheduling, and call center consulting. With locations in Redding, CA; San Francisco, CA; Toledo, OH; New York, NY; Chicago, IL; and Seymour, TN, CCSP recognizes that what sets them above is their focus on people - both the people on their team as well as the people they serve. CCSP also operates a sister company, ONE Service Pros that offers electrical, plumbing, HVAC, security, building maintenance, and more to the Knoxville area. More information about the CCSP's family of brands can be found at

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