With experience ranging from sales and management to ownership, Janet has built her award winning, decades-long telephone answering service and outsource call centers career from the ground up. Focused on the principles of measured growth and scalability through meticulous observation and improvement of operations, she's focused attention on honing her sales and marketing skills to become the industry expert she is regarded as today.

As a revenue growth and operations authority, Janet not only runs a family of telephone answering service companies as a woman entrepreneur but also provides consulting to center owners and managers. Serving small businesses and Fortune-ranked companies alike, Janet provide GAP analysis, operations evaluation, and executive coaching to expand their businesses and increase profitability.