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Answering Service One: Louisville Kentucky’s Leading Telephone Answering Service Solution

At Answering Service One, we don’t sell services or tout features. We offer solutions that provide tangible business benefits and sought-after outcomes to Louisville, Kentucky, and across the United States.

This results in a fresh approach to handling calls and related communications. And you benefit from all this when you partner with us at Answering Service One, a premier answering service. We’ve designed our answering service from the ground up to be the number one provider for Louisville, Kentucky, and across the United States.

Let Answering Service One become your number one resource for your telephone communication and customer service needs. With Answering Service One, you can reduce expensesprovide excellent service to customersenhance your communications, and realize increased focus.

Answering Service One for Louisville Provides

  • Round the Clock Coverage: 24/7 messaging for emergency calls, routine calls, message taking, and giving out information.
  • Medical Answering Service: We specialize in providing professional phone support for doctors’ offices, medical clinics, and healthcare facilities. We have the healthcare industry covered with our premier medical answering service for Louisville, across Kentucky, and throughout the United States.
  • Commercial Answering Service: Answering Service One is a full service answering service covering the full range of businesses, from property management to help desk support and everything in between.
  • Local Louisville and Toll-Free Numbers: At Answering Service One you can have your choice of a local Louisville number, nationwide toll-free number, or both.
  • Safe and Secure: We’re PCI and HIPAA compliant to provide maximum protection for you and your data. Don’t worry. Your information is safe with us.

Number One for Louisville

Answering Service One is the one 24-hour telephone answering service that tops all others. Our motto says it all: “Number one in quality, number one in customer service, and number one in value.” Plus, number one for Louisville, too!

Regardless of the size of your organization, we offer professional answering service that will help you achieve your objectives, with:

  • Well-trained and experienced phone personnel, including bilingual staff
  • Quick answering of your phone calls every hour, every day, all year long
  • Accurate messages
  • Fast relaying of messages to the correct individuals according to your protocols
  • Exact adherence to your instructions.

That means we’ll handle your calls in a way that meets the needs of your callers: fast and accurate.

Your customers expect consistency and that includes telephone communications. That’s why our goal is to blend seamlessly with your organization and serve as a trusted part of your operation. By representing you with the highest level of professionalism and accuracy, we’ll impress your callers with the best service possible and show that you’ve gone the extra mile to provide them with excellence.

And providing excellence is key to everything. It’s the reason to hire a customer-focused answering service to handle your phone answering and customer service work.

Answering Service One Solutions for Louisville

Reduce Expenses: As a businessperson you know the importance of controlling expenses and the need to run a lean operation to maximize the bottom line. That’s what running a business is all about. Overspending can turn an otherwise good year into a bad one.

So don’t hire another person to answer your phone, screen calls, or handle basic customer service (first-level help desk). Instead, hold costs down when you turn that work over to us. In addition, avoid the human resource liability of making a possible bad hire.

Provide Excellence: Today, consumers seldom tolerate an error and are quick to switch their business allegiances over the smallest of slights. That’s why top-notch customer service is critical. The mantra to “do all things with excellence” occupies the attention of most every business: healthcare, the service industry, business professionals, the trades, manufacturing, food processing, and entertainment.

And excellence in all we do is our perspective too. Let us use our expertise to benefit you when we handle your telephone communication and customer service calls.

Enhance Communications: Some employees just shouldn’t interact with the public. They may do their jobs well, having mastered the skills to perform their work with excellence. However, their telephone communication skills have a decided lack of quality. In fact—despite having done their work admirably and met all expectations—they sometimes turn people off. In extreme cases, how they communicate may drive business to your competition.

That’s where we can help. Our trained staff specializes in professional communications. It’s what we do. Let us do it for you: enhanced communication is our mission.

Increase Focus: In our always-on, multitasking, multi-device world, distractions flood our mind, interrupt our thoughts, and block our focus. With all these disruptions intruding, how can business leaders, executives, and managers accomplish anything that requires sustained focus? You can’t.

Every beep, ring, and text blocks your ability to make the critical decisions needed for your organization. That’s why you need to turn your calls over to us. Let us focus on your phone so you can focus on your business.

Our Services Include

Our Local Coverage for the State of Kentucky Includes

  • Louisville, KY
  • Lexington, KY
  • Bowling Green, KY
  • Owensboro, KY
  • Covington, KY
  • Richmond, KY
  • Georgetown, KY
  • Florence, KY
  • Hopkinsville, KY
  • Nicholasville, KY
  • Elizabethtown, KY
  • and all of Kentucky!

Do you want to see if Answering Service One is right for you? Let’s talk!Learn More • More Examples • Free resource: “X Ways an Answering Service Can Help You”