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Monthly Archives: September 2018

How to Be an Ideal Client for Your Answering Service

You’ve taken time to select the ideal answering service. Now make sure you’re the ideal client. Though you may not see this as a necessary step, you’ll want to do your part to ensure your relationship with your new answering service is a success. Failure to do so may unnecessarily force you to search for …

  • By: admin
  • On: September 25, 2018
  • In: Blog Post
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Plan for Business Continuity Before the Hurricane Arrives

Predictions for this year anticipate another bad hurricane season. Though there’s nothing we can do to prevent hurricanes or diminish their fury, we can take steps to minimize their impact and its effect on our business. When it comes to maintaining business communications during a hurricane—and in its aftermath—having an answering service is the best …

  • By: admin
  • On: September 14, 2018
  • In: Blog Post
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Why Quality Customer Service Matters

Providing Quality Customer Service Increases Customer Loyalty Everyone knows that providing quality customer service is important. Yet in the push of day-to-day activities, customer support staff can lose sight of this. They get busy. And managers often lose focus and fixate on secondary issues, which threatens to push aside the all-important goal of providing excellent …

  • By: admin
  • On: September 11, 2018
  • In: Blog Post
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Medical Telephone Answering Service Is a Critical Tool for Healthcare Organizations

Use Your Medical Answering Service to Increase Effectiveness, Productivity, and Patient Satisfaction As the healthcare industry continues to evolve, a medical telephone answering service can help provide critical communication to better serve patients and reduce costs. Here are some of the things medical answering services can do to help your practice, clinic, urgent care facility, …

  • By: admin
  • On: September 05, 2018
  • In: Blog Post
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