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Use an Answering Service to Handle Your Absentee Line

If you have a large number of employees, especially production employees, it’s essential to know who isn’t coming in and who will be late. That way you can adjust assignments in order to keep things running at optimum effectiveness and on schedule. Additionally, accurate documentation is needed for human resources to process payroll and handle …

  • By: admin
  • On: November 13, 2018
  • In: Blog Post
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What Can an Answering Service Do for You?

Today’s leading answering services can do so much more than answer calls and take messages The benefits a modern telephone answering service offer are both numerous and far-reaching. An answering service can have wide-ranging implications on your success and growth as a company. Here are six key benefits that a professional answering service can provide: …

  • By: admin
  • On: November 06, 2018
  • In: Blog Post
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Use an Answering Service to Enhance Quality

In today’s consumer-centric marketplace, your customers desire quality interactions with your company. This includes in person, by email, and over the phone. When it comes to the telephone, use an answering service to help deliver quality outcomes to your customers, which are hard to duplicate in house. Employees at most businesses are expected to handle …

  • By: admin
  • On: October 30, 2018
  • In: Blog Post
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First Notice of Loss Service from Answering Service One: 5 Keys for Success

Let Answering Service One Make a Great Impression with Expert First Notice of Loss Service Policyholders don’t really know if their insurance is any good until they encounter a loss. Though they buy a policy hoping they’ll never need it, if disaster strikes, the response they receive during their first notice of loss (FNOL) call …

  • By: admin
  • On: October 23, 2018
  • In: Blog Post
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Use an Answering Service to Increase Focus

A key benefit telephone answering services offer is the ability to increase focus. This can occur on a company-wide level, as well as an individual level. When the answering service allows key personnel the opportunity to increase their focus, the company automatically increases its focus, too. Positive outcomes result. Here are some of the key …

  • By: admin
  • On: October 16, 2018
  • In: Blog Post
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Use an Answering Service to Reduce Payroll Expenses

One common reason to hire a telephone answering service is to reduce payroll costs, both the direct and indirect expenses. Don’t overlook this wise cost-management option. Outsourcing Is Cheaper Than Hiring: It’s costly to add a new employee to answer your phone. In addition to their hourly rate, there are hiring costs, management expenses, and …

  • By: admin
  • On: October 09, 2018
  • In: Blog Post
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Why You Should Give Specific Instructions to Your Answering Service

You’ve researched answering services and found the right one that perfectly matches your business goals and ideals. But your work isn’t finished. Don’t stop too soon or you might be disappointed with the outcome. The key to realizing superior results from a superior answering service lies with giving them specific instructions to guide their work …

  • By: admin
  • On: October 02, 2018
  • In: Blog Post
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How to Be an Ideal Client for Your Answering Service

You’ve taken time to select the ideal answering service. Now make sure you’re the ideal client. Though you may not see this as a necessary step, you’ll want to do your part to ensure your relationship with your new answering service is a success. Failure to do so may unnecessarily force you to search for …

  • By: admin
  • On: September 25, 2018
  • In: Blog Post
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An Answering Service Does More Than Take Messages

Most everyone knows what an answering service does. They answer phone calls and take messages. While correct, answering services also do much more. And most people don’t know that. Aside from taking messages, here are five more things that today’s answering services can do for you: 1) Take Phone Orders: While answering services are great …

  • By: admin
  • On: September 18, 2018
  • In: Blog Post
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Plan for Business Continuity Before the Hurricane Arrives

Predictions for this year anticipate another bad hurricane season. Though there’s nothing we can do to prevent hurricanes or diminish their fury, we can take steps to minimize their impact and its effect on our business. When it comes to maintaining business communications during a hurricane—and in its aftermath—having an answering service is the best …

  • By: admin
  • On: September 14, 2018
  • In: Blog Post
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