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What’s the Value of Your Answering Service?

When Considering the Big Picture, Answering Services Provide Tremendous Value Too often managers look at the cost of an answering service but fail to consider the immense value their answering service provides to their organization. This value can be found in several areas, providing an overall cost savings, increased revenue, and enhanced brand image. Your …

  • By: admin
  • On: February 12, 2019
  • In: Blog Post
  • Comments: 2 Comments
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How to Calculate Answering Service ROI

Using an Answering Service Offers a Great Return on Investment Many managers make the mistake of looking at an answering service based on its cost. Instead of an expense, however, the wise approach views an answering service as an investment and calculates its return. This is called return on investment (ROI). To calculate ROI, take …

  • By: admin
  • On: February 05, 2019
  • In: Blog Post
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An Answering Service Does More Than Take Messages

Most everyone knows what an answering service does. They answer phone calls and take messages. While correct, answering services also do much more. And most people don’t know that. Aside from taking messages, here are five more things that today’s answering services can do for you: 1) Take Phone Orders While answering services are great …

  • By: admin
  • On: January 29, 2019
  • In: Blog Post
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What Should You Do If Your Answering Service Bill Is Too High?

Regardless of what type of business you’re in, maintaining always-available communication with customers and callers is essential. A key partner in making this happen, especially outside of regular business hours, is your answering service. Though most business managers understand the cost-benefit of this, sometimes it becomes necessary to cut expenses. Though arguably it’s not wise …

  • By: admin
  • On: January 22, 2019
  • In: Blog Post
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Successful Answering Services Are Responsive to You and Your Callers

A key trait of a professional telephone answering services is the way they respond to you and your callers. This applies to a variety of situations but expect an answering service to respond quickly and effectively in each scenario. Consider the following. Responsive to You When You First Contact Them Consider your initial contact with …

  • By: admin
  • On: January 15, 2019
  • In: Blog Post
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Why 24/7 Phone Coverage is Essential in Today’s Marketplace

Answering Your Phone Around-the-Clock Is No Longer a Luxury but an Expectation Too many people mistakenly view an answering service as an expense. Instead they should consider it as an investment in the company’s future. Consider these benefits that occur when you use an answering service: Expand Availability Businesses are open forty to forty-five hours …

  • By: admin
  • On: January 08, 2019
  • In: Blog Post
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Happy New Year!

Happy New Year! As we transition into a new year at Answering Service One, we want to wish you a successful and prosperous one. May this year be your best year yet.

  • By: admin
  • On: January 01, 2019
  • In: Blog Post
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Merry Christmas!

Merry Christmas! From our workplace family at Answering Service One, we want to wish you and your family a Merry Christmas. May you have a joyous holiday with family and friends.

  • By: admin
  • On: December 25, 2018
  • In: Blog Post
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Advanced Answering Services Do More Than Handle Phone Calls

Answering Services Are Well Known As Telephone Experts, but the Best Ones Do Much More Everyone knows telephone answering services answers phone calls, takes messages, and relays those messages to their clients. But this is just the starting point. With much of today’s communications moving online, forward-thinking answering services have moved with them. This doesn’t …

  • By: admin
  • On: December 18, 2018
  • In: Blog Post
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Secure Messaging is Essential

Eliminate Unsecured Communication with a Secure Two-Way Messaging App Keeping patient information protected and secure is not only the right thing to do, it’s also required by HIPAA regulations. You knew that. But did you know this also applies to your answering service when they communicate with you about your patients? Furthermore, did you know …

  • By: admin
  • On: December 11, 2018
  • In: Blog Post
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