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Use an Answering Service to Increase Focus

A key benefit telephone answering services offer is the ability to increase focus. This can occur on a company-wide level, as well as an individual level. When the answering service allows key personnel the opportunity to increase their focus, the company automatically increases its focus, too. Positive outcomes result. Here are some of the key …

  • By: admin
  • On: October 16, 2018
  • In: Blog Post
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Use an Answering Service to Reduce Payroll Expenses

One common reason to hire a telephone answering service is to reduce payroll costs, both the direct and indirect expenses. Don’t overlook this wise cost-management option. Outsourcing Is Cheaper Than Hiring: It’s costly to add a new employee to answer your phone. In addition to their hourly rate, there are hiring costs, management expenses, and …

  • By: admin
  • On: October 09, 2018
  • In: Blog Post
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Why You Should Give Specific Instructions to Your Answering Service

You’ve researched answering services and found the right one that perfectly matches your business goals and ideals. But your work isn’t finished. Don’t stop too soon or you might be disappointed with the outcome. The key to realizing superior results from a superior answering service lies with giving them specific instructions to guide their work …

  • By: admin
  • On: October 02, 2018
  • In: Blog Post
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How to Be an Ideal Client for Your Answering Service

You’ve taken time to select the ideal answering service. Now make sure you’re the ideal client. Though you may not see this as a necessary step, you’ll want to do your part to ensure your relationship with your new answering service is a success. Failure to do so may unnecessarily force you to search for …

  • By: admin
  • On: September 25, 2018
  • In: Blog Post
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An Answering Service Does More Than Take Messages

Most everyone knows what an answering service does. They answer phone calls and take messages. While correct, answering services also do much more. And most people don’t know that. Aside from taking messages, here are five more things that today’s answering services can do for you: 1) Take Phone Orders: While answering services are great …

  • By: admin
  • On: September 18, 2018
  • In: Blog Post
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Plan for Business Continuity Before the Hurricane Arrives

Predictions for this year anticipate another bad hurricane season. Though there’s nothing we can do to prevent hurricanes or diminish their fury, we can take steps to minimize their impact and its effect on our business. When it comes to maintaining business communications during a hurricane—and in its aftermath—having an answering service is the best …

  • By: admin
  • On: September 14, 2018
  • In: Blog Post
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Why Quality Customer Service Matters

Providing Quality Customer Service Increases Customer Loyalty Everyone knows that providing quality customer service is important. Yet in the push of day-to-day activities, customer support staff can lose sight of this. They get busy. And managers often lose focus and fixate on secondary issues, which threatens to push aside the all-important goal of providing excellent …

  • By: admin
  • On: September 11, 2018
  • In: Blog Post
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Medical Telephone Answering Service Is a Critical Tool for Healthcare Organizations

Use Your Medical Answering Service to Increase Effectiveness, Productivity, and Patient Satisfaction As the healthcare industry continues to evolve, a medical telephone answering service can help provide critical communication to better serve patients and reduce costs. Here are some of the things medical answering services can do to help your practice, clinic, urgent care facility, …

  • By: admin
  • On: September 05, 2018
  • In: Blog Post
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Answering Service Increases Contractor’s Focus and Maximizes Results

Being a contractor is a hard business. There’s constant pressure to complete your current jobs on schedule. But at the same time, you must get future work lined up, so you and your workers don’t end up with nothing to do. However, it’s hard to do both things well. That’s why you need help. You …

  • By: admin
  • On: August 28, 2018
  • In: Blog Post
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Focusing on Smartphones is Smart Business

Twenty years ago, people looking to find business solutions went to the Yellow Pages. Nowadays it’s hard to even find one. That’s because today’s go-to resource for information is the Internet, which people access using their smartphone. My, how things have changed. Make sure your business changes with it. It Starts with Your Website Today, …

  • By: admin
  • On: August 22, 2018
  • In: Blog Post
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