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Advanced Answering Services Do More Than Handle Phone Calls

Answering services are well known as the telephone experts, but the best ones do much more Everyone knows telephone answering services answers phone calls, takes messages, and relays those messages to their clients. But this is just the starting point. With much of today’s communications moving online, forward-thinking answering services have moved with them. This …

  • By: admin
  • On: April 25, 2018
  • In: Blog Post
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Why 24/7 Phone Coverage is Essential in Today’s Marketplace

Answering your phone around-the-clock is no longer a luxury but an expectation Too many people mistakenly view an answering service as an expense. Instead they should consider it as an investment in the company’s future. Consider these benefits that occur when you use an answering service: Expand Availability: Businesses are open forty to forty-five hours …

  • By: admin
  • On: April 18, 2018
  • In: Blog Post
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Access Answering Service Data Using miTeamWeb Without Human Interaction

A Web Portal Enhances Communication Between Providers and Their Answering Service Healthcare practices and medical clinics need medical answering services to hold costs down while ensuring 24/7 availability. It’s a given. The challenge is optimizing communication between healthcare providers and their answering service. The next-generation solution is available now. This is a powerful PC and …

  • By: admin
  • On: April 11, 2018
  • In: Blog Post
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Secure Messaging is Essential

Eliminate Unsecured Communication with a Secure Two-Way Messaging App Keeping patient information protected and secure is not only the right thing to do, it’s also required by HIPAA regulations. You knew that. But did you know this also applies to your answering service when they communicate with you about your patients? Furthermore, did you know …

  • By: admin
  • On: April 04, 2018
  • In: Blog Post
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6 Ways to Get the Most Out of Your Answering Service

You worked hard to find the right answering service, and now you’ve hired the perfect match. Your work is done, right? Not really. If you want to maximize the success of your business relationship, there are a few more things to keep in mind. While you could dismiss these recommendations and assume your answering service …

  • By: admin
  • On: March 28, 2018
  • In: Blog Post
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Answering Service One Expands to Meet Growing Needs, Announces Grand Opening

Premier healthcare call center exceeds growth projections and outgrows facility Seymour, TN: Answering Service One, designed from the ground up to be a new kind of call center, began operations less than one year ago in April 2017. But the nationwide interest in its premier services far outpaced its own optimistic growth plans. By February …

  • By: admin
  • On: March 21, 2018
  • In: Blog Post
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A Professional Telephone Answering Service Makes a Good First Impression

Consider your initial contact with a prospective answering service. How responsive are they? What kind of impression does that make? Here are the four common ways to contact an answering service Phone Call: If you call them, how long does the phone ring before they answer? Are they professional when they do answer? Do you …

  • By: admin
  • On: February 28, 2018
  • In: Blog Post
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Use an Answering Service to Provide Excellence to Callers

Today’s consumers have high expectations when it comes to customer service. They have options, and they know it. They’re quick to switch providers at the smallest of slights. Therefore, providing excellent communication services to them is of utmost importance. While you can provide advanced phone training for your own staff to make sure they handle …

  • By: admin
  • On: February 20, 2018
  • In: Blog Post
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Use an Answering Service to Enhance Quality

In today’s consumer-centric marketplace, your customers desire quality interactions with your company. This includes in person, by email, and over the phone. When it comes to the telephone, use an answering service to help deliver quality outcomes to your customers, which are hard to duplicate in house. Employees at most businesses are expected to handle …

  • By: admin
  • On: February 14, 2018
  • In: Blog Post
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First Notice of Loss Service from Answering Service One: 5 Keys for Success

Let Answering Service One Make a Great Impression with Expert First Notice of Loss Service Policyholders don’t really know if their insurance is any good until they encounter a loss. Though they buy a policy hoping they’ll never need it, if disaster strikes, the response they receive during their first notice of loss (FNOL) call …

  • By: admin
  • On: February 07, 2018
  • In: Blog Post
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